Return Policy


At Bitryzoncosh, we strive to provide high-quality skincare products designed to support your daily beauty routine. If you are not fully satisfied with your purchase, we are here to assist you.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The product must be unused and in its original packaging

  • The product must not be opened or tampered with due to hygiene and safety standards

  • Proof of purchase (order number or receipt) must be provided

Due to the nature of skincare products, opened or used items may not be eligible for return unless the product is defective or damaged upon arrival.

Return Process

To initiate a return, please contact our support team before sending the product back.

Email: service@bitryzoncosh.com

Once your return request is approved, we will provide instructions for returning the item.

Return address:

Bitryzoncosh
300 E SANTA CLARA ST
SUITE 108
VENTURA, CA 93001
United States

Items returned without prior authorization may not be accepted.

Refunds

After we receive and inspect the returned item, we will notify you regarding the approval of your refund.

If approved, the refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.

Damaged or Incorrect Products

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Photos showing the issue

We will arrange a replacement or refund as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

  • A defective product

  • An incorrect item sent by us

Contact Us

For return inquiries, please contact:

Email: service@bitryzoncosh.com
Phone: (+1) 5103892835